Shipping Policy

This Shipping Policy applies to all orders placed on our official website. By completing a purchase, you agree to the shipping processing, delivery timeline, and service terms outlined below. We strive to provide stable, transparent, and convenient global shipping services for all customers.
Free Worldwide Shipping We offer completely free worldwide shipping for all orders without any minimum purchase requirement. No additional shipping fees, handling fees, or hidden charges will be applied to your order. All products are available for standard global delivery to bring accessible oral care wellness to every customer across the world.
Order Processing Time All orders will be processed, inspected, and shipped out within 1 to 3 business days after successful payment confirmation. Our team conducts strict product checks and professional packaging before dispatch to ensure item integrity and hygiene. Orders placed on weekends or official holidays will be processed on the next working day.
Delivery Timeframe The standard delivery time for all orders is 6 to 12 business days after shipment. This unified delivery window applies to all regions served by our global shipping network. Our shipping service only includes standard delivery, and expedited shipping options are not available at this time.
Order Tracking Once your order is dispatched, you will receive an official shipping confirmation email containing a valid tracking number and tracking link. You can monitor your package delivery status in real time through the tracking portal. We ensure every shipped order is traceable throughout the entire logistics process.
Shipping & Delivery Notes Delivery delays may occasionally occur due to international logistics fluctuations, customs clearance procedures, or unexpected external factors. We are not liable for minor delivery delays caused by third-party logistics carriers or local customs policies. We will actively assist customers in tracking packages and resolving logistics-related issues.
Incorrect Shipping Information Customers are responsible for providing accurate and complete shipping addresses, contact information, and postal codes. We will not be held responsible for undeliverable packages, lost items, or return costs caused by incorrect or incomplete customer-provided address information.
Policy Updates We reserve the right to update and adjust this Shipping Policy to match service upgrades and operational optimizations. Any revisions will be posted officially on our website and take effect immediately. Continued use of our website and purchasing services constitutes acceptance of the latest shipping terms.