Terms of Purchase

These Terms of Purchase govern all orders, purchases, and transactions completed on our website. By accessing our site and placing an order, you acknowledge and agree to accept the following purchasing terms, including our shipping rules, payment terms, return policy, and service regulations. We are committed to providing reliable, transparent, and customer-friendly shopping services for all global users.
Payment & Currency Standard The official and only transaction currency of our website is United States Dollar (USD). All product prices, settlement fees, and order amounts are calculated and displayed in USD. We support mainstream global payment methods to ensure safe and convenient checkout. All orders will be processed only after successful payment verification. No hidden fees or additional charges will be applied during the entire transaction process.
Order Processing & Shipping Arrangement All confirmed orders will be processed and dispatched within 1 to 3 business days after payment confirmation. The standard delivery time frame is 6 to 12 business days for all valid orders. We provide free worldwide shipping for every order with no minimum purchase requirement. No expedited shipping service is available, and all packages will be delivered following our standard international logistics schedule.
Order Modification & Cancellation Customers may apply for order cancellation or information modification before the order is processed and shipped. Once the order enters the packaging and dispatching process, no cancellation or revision request can be approved. Please confirm your product selection, quantity, and shipping address carefully before completing payment to avoid unnecessary adjustment procedures.
60-Day Return Policy We support a 60-day return eligibility window, calculated from the date customers receive the ordered items. All return goods must be unopened, unused, intact in original packaging, and in resalable condition, complying with oral care hygiene standards. Returns due to product defects, shipping errors, or quality problems are fully acceptable within the valid period. Personal reason returns are also supported under the same eligibility requirements.
Refund Processing Schedule After we receive, inspect, and confirm the compliance of your returned items, the official refund process will be initiated. All eligible refunds will be processed and issued within 5 to 10 business days. The actual fund arrival time may vary slightly depending on different bank institutions and payment platform processing rules. We are not responsible for third-party financial system delays.
Shipping Liability & Logistics Explanation We take full responsibility for safe packaging and standard logistics arrangement before shipment. Free global shipping covers all standard international delivery services. We will provide valid tracking information for each order once dispatched. For rare cases of logistics delay, loss or damage caused by third-party carriers, we will actively assist customers in verification and after-sales handling.
Product & Order Responsibility We guarantee all oral care products are produced with qualified formulas, strictly tested, and meet daily oral wellness usage standards. Customers shall ensure the purchased products are used for personal daily care and comply with local usage regulations. Unauthorized resale, improper use, or misuse of products is not within our service guarantee scope.
Terms Update & Interpretation We reserve the right to update and revise these Terms of Purchase at any time to adapt to service optimization and platform standard adjustments. The latest terms will be officially published on the website and take effect immediately. Continued purchase and use of our services after updates represent your recognition and acceptance of the latest terms.
Customer Support If you have any questions about order payment, shipping progress, return rules, or refund processing, please contact our customer service team. We will provide standard and professional solutions within 24 business hours.

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